How to Find a Legal Aid Lawyer in Ontario: A Step-by-Step Family Law Guide

Navigating the legal system is hard enough—but if you can’t afford a lawyer, it may feel impossible. Thankfully, Legal Aid Ontario (LAO) provides help to those who qualify. Still, many people approved for legal aid don’t know what to do next.

This guide explains how to find a legal aid lawyer in Ontario, especially in family law (but it also applies to criminal law and others). I'll walk you through the application process, eligibility criteria, and most importantly—how to choose a lawyer wisely.

Step 1: Understand If You're Eligible for Legal Aid

Legal Aid Ontario (LAO) helps low-income individuals with legal issues by covering the cost of a lawyer through a legal aid certificate. But not everyone qualifies.

Here’s what LAO looks at:

Financial Eligibility

As of 2025, here are a few income and asset thresholds:

• Single person: Up to $18,795/year

• Family of 2: Up to $32,131/year

• Assets under $1,500–$15,000, depending on your situation

See the full financial eligibility chart →

Legal Issue Type

You may be eligible if your case involves:

• Family law (custody, divorce, child/spousal support)

• Criminal law (charges that could lead to jail)

• Immigration or refugee status

• Mental health or domestic violence issues

Step 2: How to Apply for Legal Aid in Ontario

Applying for legal aid is easier than it sounds. You can do it online, by phone, or in person.

Option 1: Call Legal Aid Ontario

• Toll-Free: 1-800-668-8258

• Toronto: 416-979-1446

• Hours: Mon–Fri, 8am–5pm Visit the official LAO site →

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Option 2: Apply Online

If you're on social assistance, new to Canada, or in a shelter, use the Legal Aid Online Portal.

Option 3: Visit a Local Legal Aid Office

Find your closest office using LAO’s Clinic Finder Tool.

Step 3: Get Your Legal Aid Certificate

If approved, you’ll be issued a certificate that covers your legal fees. Now, you're ready to look for a lawyer who accepts legal aid.

Step 4: How to Find a Legal Aid Lawyer in Ontario

Many people stop at this stage—unsure how to pick a good lawyer. Here's how to move forward:

Use the LAO Lawyer Directory

Search for lawyers in your area by legal issue: Find a Lawyer Tool

Contact the Law Society Referral Service

They’ll refer you to a lawyer who offers a free 30-minute consultation:1-855-947-5255Visit the Referral Service

Step 5: Choose Your Lawyer Carefully

Here’s the reality: Not all lawyers who accept legal aid are high-quality. Why?

• Legal aid lawyers are paid less than market rates

• Some take only legal aid clients because they struggle to attract paying clients

• A few may have poor reputations or overloaded caseloads

That said, some legal aid lawyers are genuinely passionate about helping underserved communities. But it’s important to do your homework:

Red Flags:

• Poor online reviews or no reviews

• Communication issues or delayed responses

• Lack of experience in your specific legal issue

Green Flags:

• Strong Google reviews or testimonials

• Specialized in family/criminal law

• Clear and respectful communication

Tip: Ask potential lawyers how many legal aid cases they take each year and what their availability is like.

Get Legal Help Today

If you're overwhelmed or unsure where to begin, start by calling Legal Aid Ontario today. You don’t have to navigate this alone—there’s help available.

Need more clarity? Reach out to Alliston Resolutions for resources on mediation, conflict resolution, and support for families navigating the legal system.